Shipping a car is a big deal. Whether you are moving cross-country or buying a car online, the biggest source of anxiety is usually the same: “Where is my vehicle?”
In the past, tracking a car shipment involved chasing down dispatchers and hoping for a return call. At RunBuggyOne, we have digitized the experience to give you total transparency. We believe you should have all the information about your order at your fingertips—secure, accessible, and up-to-date.
Here is everything you need to know about tracking your RunBuggyOne order and how our automated system keeps you informed every step of the way.
How RunBuggyOne Tracking Works
When you ship with us, you don’t need to download a confusing third-party app or wait on hold. The process is built for simplicity and speed.
Once you place an order, you will immediately receive an email containing a secure tracking portal link. This link is your “command center” for the entire shipment.
Inside this portal, you won’t just see a generic status; you will see a detailed timeline of events. You will receive automated updates when key steps are completed or set in action, including:
- Transporter Assigned: See when a transporter has officially claimed your order.
- Pickup Scheduled: Notification when the transporter provides a pickup ETA.
- Driver Arrival: Confirmation when the driver has arrived at the pickup location.
- Inspection Complete: Verification that the driver has completed the vehicle inspection.
- Pickup Verified: Notification when a signature is provided for the pickup inspection.
- Delivery Scheduled: Notification when the driver submits a drop-off ETA.
- Final Delivery: Confirmation when the driver arrives, the final inspection is signed, and the order is delivered!
In addition to the portal, we send you email and text message notifications whenever these status updates occur, so you never miss a beat.
Your Digital Toolkit: Bills of Lading and Inspections
The RunBuggyOne tracking portal is more than just a progress bar; it is a digital filing cabinet for your shipment’s most important documents.
View Digital Inspections
Transparency protects your vehicle. Through the portal, you can view the actual pickup and drop-off inspection reports, including photos of the vehicle. This ensures everyone is on the same page regarding the car’s condition.
Download Your Bill of Lading (BOL)
One of the most important documents in auto transport is the Bill of Lading (BOL).
- What is a BOL? It is the official contract and receipt for your shipment, detailing exactly what is being moved and its condition.
With RunBuggyOne, you don’t have to worry about losing a carbon-copy paper receipt. You can download the digital BOL directly from your tracking portal at any time.
Safety First: Preventing Fraud and Theft
The automotive transportation industry is not immune to theft and fraud. Bad actors may attempt to impersonate legitimate drivers to steal vehicles or scam customers.
The RunBuggyOne tracking portal is your primary defense against these threats. We equip you with the tools to verify the driver and all important information pertaining to your order at your fingertips.
The Golden Rules of Shipping Security
To protect yourself and your property, always follow these guidelines:
- Trust the Portal: Only refer to information provided in the RunBuggyOne tracking portal or given to you by an official RunBuggyOne team member via phone (888) 808-4672 or email support@runbuggy.com.
- Verify the Driver: You can see exactly who is assigned to your order in the portal. If a driver arrives and their information does not match what is on your screen, do not hand over the keys.
- Ignore Paperwork: Never verify a driver based solely on paper documents they hand you. Paperwork can be forged; your digital portal cannot.
- Never pay the driver directly. All payments are handled securely through RunBuggyOne. If a driver asks for cash, Zelle, or a wire transfer, it is a red flag.
Need Help?
If something seems suspicious, or if you have questions about your status updates, our team is here to help. Contact us immediately at (888) 808-4672 or support@runbuggy.com.
Ready to Ship with Confidence?
Get a quote today and experience the peace of mind that comes with secure, transparent tracking.
